This page outlines our Knife Sharpening FAQ’s and other information.

1. How long will I be without my scissors, clippers or knives?

This depends on the condition of the scissors/knife face or clipper blades. If they are damaged or the set is wrong, sharpening can take a little longer. We aim to turn your item around within 1 to 3 working days from receipt.

2. How often do my scissors need to be sharpened?

Depending on how much they are used, it is normally every 3 to 4 months. This will be sooner if the blades have been dropped or damaged.

3. How much will sharpening cost?

Please see our comprehensive price list.

4. How often should I service my clippers and dryers?

We recommend that clippers and dryers are serviced every 6 to 12 months depending on use, or as recommended by the manufacturer.

5. How can I take more care of my clipper blades?

Clipper blades should be regularly cleaned with a soft brush and should be regularly lubricated with oil or cooling lubricant sprays in accordance with manufacturers recommendations.

6. How to post items to us?

Please make sure that your items are well packaged and padded as not to expose any blades or sharps and please send your items with a cheque made payable to MSH Supersharp Services to the address that is featured in “contact us” along with your name, address, and telephone number. Card payments are also accepted over telephone or in person. (If paying by cheque, items will not be returned until the cheque has cleared)

7. Why do my knives seem to go blunt quickly?

When using hard chopping boards or worktop savers that are made from a hard material such as glass or similar, each time the knife strikes the surface when chopping or slicing, the cutting edge can be damaged causing the knife to blunt quicker. To help prevent this use chopping boards or worktop savers that are made from a softer material such as plastic or wood.

8. Do I have to throw my knives away that have a broken tip?

No. In most cases, the tip on straight bladed knives can be reshaped with a slight loss to length.  Nicks can be taken out with a slight loss to the depth of the blade. With scalloped edged knives this may not be possible. We would need to see the knife to assess the damage.